At Maxland Hotel Juja City Mall, we pride ourselves on delivering exceptional service and memorable experiences for our guests. Here are some heartwarming guest stories, event highlights, and staff spotlights to give you a glimpse of what makes our hotel special.
Guest Stories: Personal Testimonials
1. A Memorable Anniversary Celebration
Reviewed by Sarah on TripAdvisor
“My husband and I celebrated our 10th anniversary at Maxland Hotel, and it was truly unforgettable. From the moment we checked in, the staff went above and beyond to make our stay special. Our room was beautifully decorated with rose petals, and we were treated to a complimentary bottle of champagne. The dinner at the hotel’s restaurant was exquisite, and the chef even prepared a special dessert for us. Thank you, Maxland Hotel, for making our anniversary so memorable!”
2. Comfortable Stay During a Business Trip
Reviewed by Michael on TripAdvisor
“I stayed at Maxland Hotel for a business trip, and I was impressed by the level of service and comfort. The conference facilities were top-notch, and the staff was always on hand to assist with any needs. My room was spacious and well-equipped, making it a perfect place to relax after a long day of meetings. The location within Juja City Mall was a bonus, providing easy access to dining and shopping options. I highly recommend Maxland Hotel for business travelers.”
3. A Perfect Family Vacation
Reviewed by Emma on TripAdvisor
“We chose Maxland Hotel for our family vacation, and it exceeded our expectations. The family suite was perfect for us, and the kids loved the adjacent Funworld. The hotel staff was incredibly friendly and made sure we had everything we needed. The breakfast buffet was a hit with the whole family, offering a wide variety of options. We had a wonderful time exploring the mall and relaxing at the hotel. We will definitely be back!”
Event Highlights: Weddings and Conferences
1. A Fairytale Wedding
Maxland Hotel recently hosted the wedding of Jane and John, and it was nothing short of magical. The couple chose our grand ballroom for their reception, and our events team worked tirelessly to bring their vision to life. The decor was stunning, featuring elegant floral arrangements and twinkling lights. Guests enjoyed a sumptuous three-course meal, followed by dancing late into the night. Jane and John expressed their gratitude for the seamless coordination and exceptional service that made their day perfect.
2. Successful Corporate Conference
We had the pleasure of hosting a major corporate conference for a leading tech company. The event spanned three days and included keynote speeches, breakout sessions, and networking events. Our conference halls were equipped with the latest audiovisual technology, ensuring a smooth and professional experience for all attendees. The feedback from the company was overwhelmingly positive, with many participants praising the excellent facilities and attentive staff.
Staff Spotlights: Behind the Scenes
1. Meet Jane, Our Events Coordinator
Jane Mwangi, our dedicated Events Coordinator, has been with Maxland Hotel for over three years. Her passion for creating memorable experiences is evident in every event she plans. Jane loves interacting with guests and ensuring that every detail is perfect. When asked what she enjoys most about her job, Jane said, “Seeing the smiles on our guests’ faces and knowing that I’ve helped make their special day unforgettable is incredibly rewarding.”
2. Meet David, Our Executive Chef
David Kimani, our Executive Chef, brings over a decade of culinary experience to Maxland Hotel. David is known for his innovative dishes and commitment to using fresh, local ingredients. He enjoys crafting menus that cater to diverse tastes and dietary preferences. “I love experimenting with new flavors and creating dishes that surprise and delight our guests,” says David. “It’s always a joy to see guests savoring and enjoying their meals.”
Share Your Experience
We love hearing from our guests! If you’ve stayed with us, attended an event, or simply enjoyed a meal at our restaurant, we invite you to share your experience on TripAdvisor. Your feedback helps us continually improve and provide the best possible service.
